About
A letter they can hear.
SpecialSong started with a simple complaint: the custom-song sites either took a week and two hundred dollars, or they were a free app that made you fight for the name and gave you nothing to hand over.
We wanted the thing in the middle. A song that is genuinely about the person, written from what you know about them, ready in minutes, at one price with the files included, that you can hear before you pay, and that is yours to keep once you do.
Our support team reads every fix request and answers every message within 24 hours. Written from your words, produced with AI music tools, checked automatically for the name and every line — and a person reads every fix request.
Our registered company details are below.
- Legal entity
- SpecialSong Ltd
- Support
- [email protected]
- Support hours
- Mon–Fri, 9:00–18:00 (UTC+2)
Our promise, signed.
Each of these answers something people complain about with custom-song sites: a name sung wrong, a download that costs extra, a song you cannot hear until you have paid. If we fall short on any of them, write to us and we will put it right.
We’ll sing their name right.
You tell us how it sounds, you see how we’ll sing it before we record, and fixes to a name are always free.
One price. The file is yours.
One payment includes the MP3, the WAV, the lyrics and a private page that never expires. No “download fee”, no “own it” upgrade.
You hear it before you pay.
45 seconds of the actual song, both takes, full lyrics.
Fix a word, keep the take.
We re-record only that line where we can; otherwise we record a new take in the same style. Your original is never deleted — it stays in your history, always playable.
Support answers within 24 hours.
By email, from our support team, on fixes and anything else.
It’s made with AI music tools and we say so.
Written from your words, produced with AI music tools, checked automatically for the name and every line — and a person reads every fix request.
Name, pronunciation and fact fixes are free, always. One new take is included. If two fixes still don't get it right, full refund within 30 days.
— The SpecialSong team · SpecialSong LtdFour sentences about them. One song they will keep.
Takes about five minutes. Nothing to pay until you have heard it.
Start their song — free to hearFixes are free. If two fixes don't get it right, full refund within 30 days.